Website Development & Hosting Subscription Service
Last Updated: March 12, 2026
These Terms and Conditions ("Agreement") govern the use of the website development, hosting, and related services ("Services") provided by TrueWebWorks.com ("Company", "we", "our", or "us"). By purchasing, subscribing to, or using our Services, the customer ("Customer", "Client", "User") agrees to be legally bound by this Agreement. If you do not agree to these terms, you may not use our Services.
The Company provides a subscription-based website development and hosting service. Under this service, the Company may: design and build websites; provide website hosting; provide maintenance and updates; provide technical support; provide domain configuration; and provide design templates and proprietary systems. The website and infrastructure are provided as a service, not as a product purchase. The Customer is paying for access to the hosted website platform, not ownership of the website.
The Services are offered on a recurring monthly subscription basis. Customer agrees to pay the applicable subscription fee in order to keep the website active, maintain hosting, and continue using the website platform. Failure to pay will result in suspension or termination of service.
All websites created through the Company's service remain the exclusive property of the Company, including but not limited to: website code, templates, layouts, design structures, backend systems, databases, hosting environment, proprietary tools, website builder system, and platform architecture. The Customer receives a limited, non-transferable, revocable license to use the website while their subscription remains active. The Customer does not acquire ownership rights to the website or platform. Upon termination of the subscription, the website may be disabled or removed, the Customer does not receive website files, and the Company is not obligated to provide source code, backups, or transfers.
The Customer retains ownership of their original content, including logos, images they provide, text they provide, trademarks, and brand materials. However, by submitting content to the Company, the Customer grants the Company a worldwide license to host, display, and use the content for the purpose of providing the Services. The Company is not responsible for verifying ownership of customer-provided content.
Customers agree to pay all subscription fees in advance. Payments may be billed monthly, annually, or under another recurring billing cycle determined by the Company. All payments are non-refundable and non-transferable. Late payments may result in service interruption, website suspension, or account termination. The Company reserves the right to use third-party payment processors.
The Company reserves the absolute right to change pricing at any time. Price changes may occur due to infrastructure costs, operational costs, market conditions, service improvements, or business decisions. Customers will be notified of pricing changes. Continued use of the service after the change constitutes acceptance of the new pricing.
The Company reserves the right to suspend or terminate any account at any time, for any reason, or for no reason, including but not limited to: violation of these terms, abuse of the platform, suspected illegal activity, non-payment, security risks, reputational harm, or operational decisions. Termination may occur with or without notice. Upon termination, the website may be permanently removed, all services will cease, and no refunds will be issued.
Customers may cancel their subscription at any time. Cancellation will stop future billing but does not entitle the Customer to refunds. Upon cancellation, the website may be disabled immediately or after the billing period, and the Company may delete website data at its discretion.
The Company reserves the right to modify the platform, modify features, modify hosting systems, update design frameworks, or change service functionality at any time without notice. Such changes may affect the operation or appearance of customer websites.
Customers may not use the service for: illegal activity, fraud, phishing, malware distribution, adult content (unless permitted), hate speech, copyright infringement, trademark violations, spamming, or unauthorized data collection. The Company may immediately terminate accounts involved in prohibited activities.
While the Company strives for reliable uptime, the service is provided "AS IS" and "AS AVAILABLE". The Company does not guarantee uninterrupted service, error-free operation, uptime guarantees, or security against all cyber threats. The Company is not liable for downtime, server failures, internet disruptions, data loss, or cyberattacks.
The Company may maintain backups but does not guarantee data preservation. Customers are responsible for keeping copies of important data. The Company is not liable for lost or corrupted data.
To the maximum extent permitted by law, the Company shall not be liable for lost profits, lost revenue, lost data, business interruption, reputational damage, or indirect or consequential damages. The Company's maximum liability shall not exceed the amount paid by the customer during the previous 3 months of service.
The Customer agrees to indemnify and hold harmless the Company and its affiliates from any claims, damages, liabilities, or legal expenses arising from Customer content, misuse of the service, violation of laws, or intellectual property disputes.
All intellectual property related to the platform, including but not limited to software, source code, design systems, user interface, hosting architecture, and proprietary tools, remains the exclusive property of the Company. Unauthorized copying or reverse engineering is strictly prohibited.
The Company may use third-party services including hosting providers, payment processors, CDN providers, and analytics services. The Company is not responsible for outages or failures caused by third-party providers.
The Services are provided without warranties of any kind, including but not limited to merchantability, fitness for a particular purpose, and non-infringement.
This Agreement shall be governed by and interpreted under the laws of the State of California, United States, without regard to conflict of law principles.
Any disputes arising from this Agreement shall be resolved through good faith negotiations, and binding arbitration if negotiations fail. Customers waive the right to participate in class action lawsuits.
The Company reserves the right to update or modify these Terms at any time. Updated Terms will be posted on the website. Continued use of the service after updates constitutes acceptance of the revised Terms.
These Terms constitute the entire agreement between the Company and the Customer and supersede any prior agreements or understandings.
For questions regarding these Terms, contact us through the website at truewebworks.com.